Shipping policy
SHIPPING POLICY
Thank you for shopping with Macu Stores. We are committed to providing a reliable and convenient shopping experience.
ORDER PROCESSING
Orders are typically processed within 1–3 business days. Processing times may vary during holidays, weekends, periods of high demand, or due to circumstances outside our control.
SHIPPING TIMES
Estimated delivery time within the United States is generally 5–12 business days after the order has been processed. Delivery times are estimates and are not guaranteed.
Some products may be shipped separately or from different fulfillment locations. As a result, items from the same order may arrive in separate packages.
SHIPPING COSTS
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
ORDER TRACKING
When tracking information is available, customers will receive a shipping confirmation email containing tracking details.
DELAYS
Macu Stores is not responsible for shipping delays caused by carriers, weather conditions, holidays, customs, incorrect delivery information, or other circumstances outside our reasonable control.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
LOST, DAMAGED, OR MISSING PACKAGES
If your order arrives damaged or does not arrive within a reasonable period after the estimated delivery date, please contact us so we can review the issue and assist you.
CONTACT US
If you have questions regarding shipping or your order, please contact:
Macu Stores
bepreparedcpr29233@gmail.com